Privacy Policy

WaBot Privacy Policy Last updated: July 16, 2025 Enbiit built the WaBot platform ("Service") as a service to Users and Vendors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use WaBot. 1. Information We Collect 1.1. Account Information Name, email address, phone number, business name (for Vendors), and profile data you provide during registration. 1.2. Transactional Data Purchase history, payment details (securely processed via third-party payment gateways), order status, and communication logs between Users and Vendors. 1.3. Usage Data IP address, browser type, device information, pages viewed, search queries, timestamps, and cookies or similar tracking technologies. 1.4. User-Provided Content Messages, reviews, uploaded files or images, and any content you post on the Service. 2. How We Use Your Information To Provide & Improve the Service: process transactions, maintain accounts, enable features, and personalize your experience. Communication: send service-related emails (order confirmations, account alerts) and promotional messages (with opt-out). Analytics & Research: understand usage patterns, diagnose issues, and optimize performance. Legal & Compliance: detect and prevent fraud, comply with legal obligations, and enforce terms. 3. Data Sharing & Disclosure We may share your information with: Service Providers: payment processors, email service providers, analytics platforms, and hosting providers under strict confidentiality. Business Partners & Vendors: only the data needed to complete transactions or provide support. Legal Authorities: when required by law or to protect rights, property, or safety. We do not sell or rent your personal information to third parties. 4. Cookies & Tracking Technologies We use cookies, web beacons, and similar technologies to: Enable essential platform functionality. Remember your preferences and login status. Analyze site usage and performance. You can manage cookies through your browser settings, but disabling cookies may affect your experience. 5. Data Retention We retain your personal data for as long as needed to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements. 6. Your Rights Depending on your jurisdiction, you may have the right to: Access: request a copy of the data we hold about you. Correction: update or correct inaccurate information. Deletion: request deletion of your personal data (subject to legal obligations). Objection: restrict or object to certain processing activities. To exercise these rights, contact us using the details below. We will respond within applicable legal timeframes. 7. Security Measures We implement technical and organizational measures, including encryption, access controls, and regular security assessments, to protect your data from unauthorized access, alteration, or disclosure. 8. International Transfers Your information may be processed or stored outside your country of residence. In such cases, we ensure appropriate safeguards (standard contractual clauses, etc.) to protect your data. 9. Children’s Privacy WaBot is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us to have it deleted. 10. Changes to This Policy We may update this Privacy Policy periodically. We will post the new version at https://wabot.enbiit.com/terms-and-policies/privacy_policy and update the "Last updated" date. Continued use after changes constitutes acceptance. 11. Contact Us If you have questions or requests regarding this policy, contact: Email: [email protected] Phone: +91 98640 59530